FAQ

All your questions answered


Is this a tracking device?

No, RuMeID products are not tracking devices. Rather, think of our Decals & Tags as a digital lost and found, and our ID Cuff as a digital medical band. We've taken the open-source QR code and turned it on its head to work hard for you on the consumer level. We've personalized it, created a safe and secure data storage system and then designed products which make it fit your every day needs.

While we can't guarantee that your items wearing the ID Decal will be returned, we can guarantee you'll have a better chance of finding them and making an easier recovery.


Why a QR Code?

When you see a QR code, you know instantly you need to scan it,  which can be performed by any smartphone.  In emergency situations, every second counts. With 1 in every 2 people carrying a smartphone equipped with QR scanning capabilities, we are assured that virtually anyone could access your emergency information quickly.


What if we cannot scan the QR code?

Under every QR there is a specific URL that is linked to the QR code.  You can use any browser including mobile browsers to pull up the same information using the URL underneath the QR code.


How does RuMeID secure my information?

All pages of the RuMeID website and administrative backend system are served via the Hypertext Transfer Protocal Secure (https), using a VeriSign Class 3 Extended Validation Secure Socket Layer (EV-SSL) certificate.

Likewise, the RuMeID system also uses 256-bit encryption technology to ensure maximum safety when storing your data within the database. All membership information is stored in an encrypted state, as well as all data associated to any QR Codes that have been registered by a member.

Information stored on RuMeID QR Code is completely controlled by YOU. You can put as little or as much information you like on your information page. This page can be instantly accessed by first responders or good Samaritans. We do not recommend adding any information about yourself that is too private.

We do not sell or share any personal information from our customers.


Why is RuMeID technology superior to other identification products?

Other identification products in the market place provide static information, meaning once you purchase an identification tag, you cannot change the information because it is permanently etched in metal or written with a non-erasable marker.

RuMeID allows each customer the safe and secure flexibility to change your personal information at anytime.

For example, when you're traveling to London for business, do you really want your wife back in Los Angeles to be your primary contact, or would it be better to use someone who is also travelling with you? Or, should you become pregnant, develop an allergy or incur an illness requiring temporary medication, you can easily add and change this info on your profile as need.

We harness the power of digital information because the web can be assessed anywhere.


How durable is the QR code?

RuMeID Decals are weatherproof polymer decals designed to affix to any hard surface. Our decals are so durable you can stick one on your coffee mug and throw it in the dishwasher every single day with no fading or peeling. Trust us! We've tried it!

Our ID Luggage Tags are made from super strong recycled aluminum designed to withstand the perils of travel.

We use a heat-based polymer to permanently adhere the QR Code to our ID Cuff. We're so confident in the durability of the Cuff that if at any time your QR Code is damaged in any way, simply send it back to us and we'll replace it, no questions asked.